• Welcome to Vectis Group Security. Isle of Wight Security Professionals

Our Policies

Our Policies

Vectis group security are in the fortunate position to be able to provide you with its policies.


Committed to offering you only the highest quality of service , our services are supported by a variety of policies that are recognised nationwide whilst we are constantly seeking ways in which we can grow our line of guidelines, all for the benefit of your business. Guaranteeing an unrivalled service that your business deserves to remain safe and secure.


Vectis Group Security is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, perhaps during the online quote process, online payment process or via any other means by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Vectis Group Security may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2022.


We may collect the following information:

  • Name.
  • Contact information including email address.
  • Demographic information such as postcode.
  • Other information relevant to customer service, quotes etc.


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and service
  • We may periodically send promotional emails about new products or special offers.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file placed on your computer’s hard drive that helps analyse web traffic or allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our websites.

We are not in control of the delivery of cookies from service providers such as Google Analytics and YouTube. Any comments or questions that you may have should be raised with the originator of those cookies.

Your use of this site is taken as consent to the placing of cookies on your system. If you disagree, please take the following action (for technical support please contact your IT support technician.)

  • Close this website
  • Use your web browser’s tools to “delete your cache”
  • Quit your browser
  • You can then choose to disallow cookies from this website via browser settings

If you continue without changing your settings, we’ll assume that you are happy to receive all cookies from our website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@vectisgroupsecurity.co.uk.

We will not sell, distribute or lease your personal information to third parties unless required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email info@vectisgroupsecurity.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Vectis Group Security Ltd takes the privacy of your information very seriously. This policy explains how and for what purpose we use the information via www.vectisgroupsecurity.co.uk and info@vectisgroupsecurity.co.uk. Please read this privacy policy carefully. By using both the above contact methods we offer, you are agreeing to be bound by this policy in respect of the information collected about you via the above contact methods.

If you have any queries about this policy, please get in touch with us at: Vectis Group Security, Cemoc House Rectory Drive Wootton Isle of Wight PO33 4QQ.

Information we may collect from you:
● E-mail address, when you contact us
● Records of any correspondence sent to us

How we use this information:
● To contact you relating to any queries you have requested from us and to administer
your account

Will we not under any circumstances give the information you have provided us to any other companies, or third parties. The information you provide us will be strictly confidential.


Vectis Group Security Ltd is aware that its choices and activities affect many groups of people and the environment. This Corporate Social Responsibility policy is reviewed regularly.

Vectis Group Security Ltd defines Corporate Social Responsibility as follows:

  1. Conducting business in a socially responsible and ethical manner
  2. Protecting the environment and safety of people
  3. Supporting human rights
  4. Engaging, learning from, respecting and supporting the communities and cultures with which we work.

The management of the company is sincerely committed to carrying out operations with a strong consideration of the impacts upon the environment, the people and the communities who are involved with and affected by our services. Our aim is to enhance the public view of the security industry as a whole as well as the public perception of the company in the local area.

To ensure that we are constantly working to achieve this, all procedures and business functions that relate to our services have been designed with these values in mind. This ethos is communicated to all employees, and to all relevant stakeholders.

We are open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.

The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise the corporate responsibilities of the company.

We encourage dialogue with local communities for mutual benefit where appropriate.

We will register and resolve customer complaints in accordance with our published standards of service and specific company operating procedure.

We support and encourage our employees to help local community organisations and activities in our regions.

We operate an equal opportunities policy for all present and potential future employees.

We offer our employees clear and fair terms of employment and provide resources to enable their continual development.

We maintain a clear and fair employee remuneration policy and shall maintain forums for employee consultation and business involvement.

We shall provide safeguards and procedures to ensure that all employees are treated with respect and without sexual, physical or mental harassment.

We provide, and strive to maintain, a clean, healthy and safe working environment.

We uphold the values of honesty, partnership, transparency and fairness in our relationships with stakeholders.

Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship.

We will operate in a way that safeguards against unfair business practices.

We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit.



Our mission is to provide protection and security to all our clients through a tailored service that meets our clients’ needs and requirements. The safety and security of our clients, premises, assets and of the general public are our highest priority.


As a family-run business and as individuals, we value above all else professionalism, honesty, accountability, integrity, reliability, reputation and confidentiality For our staff, we aim to provide development opportunities to enable achievement of company goals.


Our vision is to provide the best, most professional, and cost-effective security company for the Isle Of Wight.